Last week I got a call from someone whose name I won’t reveal but whose story should be a lesson to everyone reading this. The person in question is someone who uses her laptop continually, but doesn’t know that much about it. “My computer went black,” she said. “Totally black?” I asked. “No, it has white letters on it. It says ‘Operating system not found.’” “Oh,” I said intelligently. “That’s … [Read more...]