My in-flight reading for last week’s trip to Cleveland was Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust by Chris Brogan and Julien Smith. (Yes, oh FTC inspectors, that’s an Amazon Affiliate Link.) I don’t buy hardcover books by just anyone, but I’m a big fan of Chris Brogan’s, and increasingly impressed by what I hear of Julien Smith on the Media Hacks … [Read more...]