Monday, October 31, 2005

Would You Buy a Backup Blook?

I've thought for some time now that I should collect my backup reminders and republish them in another form. This blog was actually the first step in doing that. Now, spurred on by Lulu's 2006 Blooker Prize contest, I've decided to turn the FileSlinger™ Backup Blog's first 3 years into a book—or rather, a "blook," which is a book made out of a blog (or vice versa).

Print on Demand technology makes it easy to create a few copies to submit for the prize (which I don't really expect to win, but which creates a deadline that will force me to finish) and a few more to use as part of my writing portfolio. (Just in case any of you were still wondering, fixing computers is not my real job.)

As a businessperson, I don't want to miss any opportunities, and the blook will give me, a service professional, an actual, tangible product. My question to my readers is: would you buy it? Or perhaps I should ask "Why would you buy it?" or "What would a collection of columns on backups need to do to be worth buying, either for yourself or for someone else?" After all, there are already books about making backups, and you can read the blog for free—at least as long as your computer and internet connection are working.

Sunday, October 30, 2005

Podcasting Backups

I'd never actually heard of Free-Backup.info until I went searching for backup-related podcasts, but they've been publishing backup tips online for a while now.

Their most popular articles include:
A Brief Overview of Making Backup Copies of Your Sega Dreamcast Games (100%)»
Computer Forensic: Seizing the Evidence (100%)»
Do's and Don'ts in Data Recovery (100%)»
File Recovery Using DOS Undelete (100%)»
How to Easily Backup Personal Files on Microsoft Windows XP (100%)»
The Ideal Network Backup Software (95%)»
Backup Your Network Computer (93%)»
Bid Goodbye to Disaster Recovery with Real Time Remote File Mirror (93%)»
Data Recovery and Importance of Disk Images (93%)»
Do-It-Yourself Diagnostic Tips for Hard Drive Recovery (93%)»
All of these are worthwhile topics, but the really remarkable thing is that all of these articles are available in audio format, and you can subscribe to them in your podcatcher. I downloaded half a dozen yesterday and listened to them.

It's an interesting experience, because the articles are not read by human beings but by a text-to-voice program called TextAloud. The synthesized voices are clear enough, but they don't sound quite natural, and occasionally they mispronounce words, particularly acronyms, taking "USB" as if it were a word, but saying "Cee Dee Ar Double-U Ess" for "CDRWs." I prefer my podcasts lively and human. Converting a file via TextAloud is much faster than reading it into a microphone, though, and one can get used to computerized voices over time.

The site itself focuses on freeware backup and recovery solutions, and lists some products I'd never heard of and will have to check out. I'm not sure I'll keep listening to the podcast, but I'll definitely subscribe to the newsfeed.

Saturday, October 29, 2005

Backups and Organizing

In her new "Don't Agonize—Organize!" blog, Eve Abbott describes the nightmare that hard drive failure can be even if you have backups. This disaster happened to her before she started using Norton Ghost, which would have made reinstalling on her repaired system much faster and easier. There's no way around the hassles involved if you have to rent a computer for a week or two while yours is repaired, though—or is there? Write in with your suggestions.

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Friday, October 28, 2005

FileSlinger™ Backup Reminder 10-28-05: Before You Buy a New Computer...

Apologies for posting this so late in the day. I overscheduled myself on Thursday, which resulted in having to get up at 4:30 in the morning to write this and send it in newsletter form, and by the time I finished that I was already late for my 7:15 AM commitment.

Returning briefly to the backup trenches, I did get my client a new external hard drive, transferred the Ghost image from my own XHD, and set up Retrospect Express to back up her home office machine regularly.

The next time I saw her, she had just bought a beautiful new lightweight Sony Vaio laptop with an Ultra-Brite wide screen. The only problem with this lovely machine, as I discovered when I went to transfer her Thunderbird profiles and set up her e-mail, is that it didn’t come with any CDs. There was a key for Windows XP on the bottom, but no XP CD, no utilities and drivers CD, no CDs for the pre-installed software. From the moment I first booted the machine, little messages kept popping up in the notification area prompting me to create a set of 10 recovery CDs and a startup disk.

No wonder CompUSA was offering a $300 rebate.

The fact that Sony required the customer to provide the labor and materials for what used to be standard, shipped-with-every-machine installation CDs is not the problem, even if it is mighty cheap of them. The instructions on how to create the recovery CDs were clear, and my client keeps large spindles of blank CDs in her office. It was tedious and time-consuming, but didn’t require much attention on my part. Any home user could have done it.

No, the real problem with this kind of a setup is not making the “backup.” It’s what happens if something goes wrong with the computer, and it’s why I’m warning you against buying a machine which doesn’t come with proper installation CDs.

What these manufacturer-designed restoration CDs do is essentially create a Ghost backup of the factory installation. (eMachines used to use Ghost; I’m not sure what Sony was using.) That means that if anything goes wrong with Windows (and something inevitably will), you can’t use any of the repair features that come on a real Windows XP CD. You can’t even respond when prompted to insert your XP CD during an update or to install or remove optional components.

If my client’s system crashes and she can’t get her machine to boot, the only option Sony is providing her is to wipe out everything that’s on the machine and go back to what was there when she bought it.

This is bad news. It increases the risk of data loss, and also forces the user to restore bundled software, most of which has an expiration date of one kind or another, and which in this case includes Norton Security, which I would never voluntarily inflict on an otherwise perfectly-good computer.

The worst data retrieval failure I ever suffered was with a machine which was set up this way. The system got snarled up. The data was intact, but Murphy’s Law intervened in my attempts to retrieve the data safely, and I didn’t know there were problems with that backup until after I’d “reinstalled” the computer from its Ghost-based restore disks. The client hadn’t made any previous backups, and ended up losing most of his data.

The moral of this story is twofold. First, look before you leap. Check to see whether you’ll be getting a real operating system CD before you buy the computer. If you won’t, but really want that particular machine, consider buying a separate Windows CD and reinstalling the machine before you actually put any data on it. If that’s not an option for you, make absolutely sure that you back up everything you put onto the computer.

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Wednesday, October 26, 2005

John Cleese Returns to LiveVault 11/15/05

From Bob Cramer's "Backup to the Future" weblog:

LiveVault is bringing back John Cleese —who starred in our “Backup Trauma” short-film—to star again in the 1st EVER, Not Entirely Boring, Technical (yet Very Entertaining and Funny) Webinar on Online Backup and Recovery.

We are doing the World Premier Showing on November 15th, and after that, it will be available as an on-demand webinar.

Here’s the link to sign up: John Cleese’s Online Backup Webinar

And if you like this idea, please forward this webinar registration to a friend – and save the world from manual, tape-based backup.
I've signed up for the webinar and encourage you to do so—at least if you find John Cleese as funny as I do.

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Friday, October 21, 2005

FileSlinger™ Backup Reminder 10-21-05: Word Backups, Part II

Welcome back to the Microsoft Word Backup tutorial, courtesy of Word Annoyances by Guy Hart-Davis (O’Reilly 2005).

Here are tips about backing up and recovering Word documents. The first way, and the way you’re probably already using, is to copy your Word docs onto an external drive, network drive, or some form of removable media, either manually or by using your file or drive backup software. But Word will also make backups as you go along, though it normally stores them in the same folder as the original. This guards against file corruption or accidental deletion of the original document, but not against damage to the drive—hence the value of the macro I’ll show you at the end of this newsletter.

Have Word Create Backup Copies

last saved version has to do with the way Word creates temporary files to save your changes until you actually close the document. When you turn on the backup copies, Word renames the temporary file as (filename).wbk and then creates a new temporary file until you hit “save” again. (Do I need to tell you to hit CTRL-S (or Command (Apple)-S on a Mac) at least once a paragraph, as well as enabling autosave?)

One thing to be aware of is that “Always create backup copy” is not compatible with “Allow fast saves,” which is another option you’ll find under Tools | Options | Save. Fast saving tends to bloat your files and it won’t actually be any faster than normal unless your machine is very slow or your file is extremely large. (Microsoft Newspeak at its best.)

Microsoft Office Application Recovery

If Word freezes or hangs, you can use Microsoft’s Application Recovery tool to rescue your data. This lurks in Start | All Programs | Microsoft Office 2003 | Microsoft Office Tools | Microsoft Office Application Recovery for Word 2003 and Start | All Programs | Microsoft Office Tools | Microsoft Office Application Recovery for Word XP. Once you start this tool, you’ll be given a dialog box with the following instructions: "Use Microsoft Office Application Recovery to exit an application which is not responding. You will be given the options to report the error to Microsoft and, if available, to recover your work." The window shows you all open Office programs and provides the following choices in button form across the bottom: “Restart Application,” “End Application,” and “Cancel.”

If you use Word 2000, you don’t have this tool, but Word will still create an AutoRecover file and open it automatically once you can close and restart Word. To close any program that hangs up, press CTRL-ALT-DEL. Since I didn’t know about the Application Recovery tool until I read the Word Annoyances book but have known about CTRL-ALT-DEL since I first started using PCs, I can tell you from experience that if you use it on Word 2003 you will also be shown an AutoRecovery file when you restart Word.

Speaking of AutoRecover...

If you save your document manually on a frequent basis, you may find AutoRecover redundant and a waste of your computer’s resources (that is to say, RAM). I’ve often found that the “last saved by user” version of a document which was open when either Word or my machine shut down unexpectedly was more recent than the autosaved version.

If you don’t have tons of RAM and are tired of the little flickering delays, you can turn off AutoRecovery in Tools | Options | Save by un-checking the “Save AutoRecover info every ___ minutes” box. But if you type quickly and don’t save often, you should not only leave the box checked but shorten the save interval from 10 minutes to at most 5.

Unlike backup copies, AutoRecover documents are not saved in the same folder as the original document, but rather in your Documents and Settings folder under (username)\Application Data\Microsoft Word. They have the same name as the original document, but the file extension is .asd instead of .doc.

Open and Repair

There’s a drop-down menu in Word’s “Open” dialog box that I’ve always tended to overlook, but it’s useful to know about. If you click CTRL-O (or go to File | Open on the menu) and then select a Word doc, you’ll see a little down-arrow at the far right of the “Open” button. Click this and you’ll see the following available options: “Open,” “Open Read Only,” “Open as Copy,” and “Open and Repair.”

If a file won’t open normally, try the “Open and Repair” option. After a successful repair operation, you’ll get a dialog box which reads “Errors were detected in this file, but Word was able to open the file by making the repairs listed below. Save the file to make the repairs permanent” at the top and lists the errors by either type or description.

Save Local Copies of Network Documents

If you telecommute or work in a corporation, the originals of your documents may be stored on a network server. If your network connection goes down, your Word document may be lost or damaged. Also, if your connection is slow, working on a network document will also be slow.

To ensure that you always have a local copy of these network documents, go to Tools | Options | Save and select “Make local copy of files stored on network or removable drives.”

Sometimes this box won’t stay checked in Word 2002/XP, so you may want to download WDLocalCopy from the Microsoft Knowledge Base.

That’s all for this week. Next week—or perhaps later this week in the blog—you’ll get the bonus macro which instructs Word to save a backup copy of your document to another drive. And watch for an upcoming review of Uniblue’s WinBackup 2.0.

Friday, October 14, 2005

FileSlinger™ Backup Reminder 10-14-05: Backing Up Word Part I

Last week I was reviewing Word Annoyances by Guy Hart-Davis (O’Reilly 2005) for Kickstartnews.com, and I discovered several tips for making backups not only of Word documents but of Word macros, settings, dictionaries, and templates, which can be especially tedious and time-consuming to re-create if you have to reinstall Word after a crash.

The book addresses Word 2000, 2002/XP, and 2003 for Windows, with a brief section at the back on Word X and Word 2004 for Mac. Most of the backup tips are in the Windows section, though there’s a sidebar on page 179 which tells you how to back up key Word files on your Mac, and I’ll work them in here. (If any Word for Mac users out there would like to write in with a guest column on how to perform the tasks I discuss on a Mac, or about other Mac-related backup subjects, I’ll be happy to publish it in a future newsletter and on the blog, with appropriate credit and links to you.)

If you use an older version of Word (for either PC or Mac), you might want to skip this article and go straight to making your backup for this week. On the other hand, if you’re inspired by the possibility of wrestling Word into submission, you can order the book from
http://www.oreilly.com/catalog/wordannoyances/.

Back Up Your Word Settings (p. 7)

These are all the things that tell Word how you like to work, such as whether you want that annoying Office Assistant around and whether you have automatic spell-check turned on. They’re not as easy to back up as you might like, but Office XP and 2003 do provide the Save My Settings Wizard.

This is lurking in the Microsoft Office Tools folder in the Start Menu. If you haven’t moved it from its default location (as I so often do), it will be in Start | All Programs | Microsoft Office 2003 | Microsoft Office Tools for Word 2003 and Start | All Programs | Microsoft Office Tools for Word XP. If you have reshuffled your Start Menu items, you’ll know better than I do where your Microsoft Office Tools folder is hiding.

The Save My Settings Wizard actually backs up settings for all your Office programs, which means 1) you need to close all Office applications before you use it and 2) It can create quite a good-sized file. I can’t tell exactly what’s in it, but I know it scanned over my templates, among other things, while creating the backup, and the resulting file for my own Office 2003 settings was 32 MB in size.

Microsoft used to offer a downloadable Save My Settings Wizard for Word 2000, but for some reason they stopped doing so. That means that if you didn’t get it when it was available, you’ll have to ask around among other Office 2000 users to see whether they have a copy, or be persistent in doing a Web search, as someone may have archived it on an FTP server somewhere. You can still back up your templates, dictionaries, and autocorrect entries if you have Word 2000.

Back Up Your Mac Word Preferences

Take a look in ~/Library/Preferences/Microsoft/com.microsoft.Word.prefs.plist (Word 2004) or ~/Library/Preferences/Microsoft/Word Settings (10) (Word X) and copy whatever you find there to a CD or external drive.

Back Up Your Word Templates (p. 7)

Because I create my own Word templates fairly often, and Publisher and PowerPoint templates as well, I’ve made a point of backing them up for some time. For any version of Word, you can find these and copy them to a network folder, external drive, or disk. I seem to remember that back in my Word 7 for Windows 95 days, templates were stored in the Word program folder.

Windows XP seems to like to keep them in your Documents and Settings folder, down a few levels. To find out where yours are, go to Word’s Tools menu, select Options, and click the File Locations tab. Then see what it says under “User Templates.” That’s the folder you’ll need to copy your templates from. (You can also search in Windows Explorer for any files ending in .dot, which is the extension for Word Templates.)

You can automate the backup of these files with any program which does file backups, and of course they’ll be backed up in any complete drive image such as those created by Ghost. Even if you do that, however, you might wish to put your templates onto a CD or a USB flash drive in order to transport them over to another computer to work on.

Back Up Your Word Mac Templates

Go to Word --> Preferences | File Locations | User Templates to see where they’re stored. It’s a fairly good bet that they’ll be in ~/Documents/Microsoft User Data/ for Word 2004 and /Applications/Microsoft Office X/Templates for Word X, but it depends on how much you’ve customized your Word installation.

Back Up Your Autocorrect Entries (p. 7)

If you’ve added your own Autocorrect entries to Word, you’ll find them hiding in a .acl file. The book recommends typing “%userprofile%\Application Data\Microsoft\Office” (without the quotation marks) into the Run box to get to it. I found it by doing a search on the extension .acl, but it took longer. For some reason I have two .acl files, an MSO1033.acl (autocorrect for English language) and an MSO1036.acl (autocorrect for I have no idea what language).

Copy this file (or files) into your chosen Word Settings backup location. Now that you know where the file is, you can also automate this backup by selecting the source and destination in a file backup program like Karen’s Replicator or SmartSync Pro (to name the two that I’m using myself). By contrast with the .ocp file which contains your Office settings, the .acl file is quite small.

Back Up Your Mac Autocorrect Entries

You’ll find your Word for Mac ACL file in ~/Library/Preferences/Microsoft/Microsoft Office ACL[English] (I’m presuming all you Mac users know what that “~” stands for in these examples, because I don’t.)

Back Up Your Spelling Dictionaries (p. 8)

If you’ve added words to a custom dictionary to stop Word’s spelling checker from harassing you about words it doesn’t recognize, you’ll want to back up those dictionaries so you don’t have to enter them all over again if you need to reinstall Word or you get a new computer.

Your dictionaries are stored in C:\Documents and Settings\user\Application Data\Microsoft\Proof\. The file has the wildly original name CUSTOM.DIC unless you’ve chosen to give it a different name, or have created more than one custom dictionary. (I needed custom dictionaries more when I was in academia, because of the large number of foreign words I used.) Again, copy this to the appropriate backup media.

And yes, you can automate this backup, too. If you keep a file backup program running in the background, you can back up the custom dictionary every time it changes, but once a day should be plenty unless you suffer frequent system crashes (not to be confused with drive crashes—once your drive has crashed, it stays that way) or Word crashes (with which the Word Annoyances book may be able to help you.)

Back Up Your Mac Spelling Dictionaries:

These live in ~/Library/Preferences/Microsoft/Custom Dictionary. Copy them to your backup media as appropriate.

So there you have the key to backing up your non-document Word files. Next week we’ll continue with tricks for making more and better backups of your actual Word documents.

Until then, may your data be safe.

Read The FileSlinger’s reviews of books and software at www.kickstartnews.com.

Order Word Annoyances from Amazon.com.

Thursday, October 13, 2005

Backups on Entrepreneur Magazine Radio

Last week Lee Mirabal of Entrepreneur Magazine Radio recently interviewed Gary Doan of Intradyn on the subject of Unexpected Disaster: Backing Up your Computer Data! Listen to this 7-minute recording in Windows Media or Real Media at http://wsradio.com/entrepreneurshow. (And read my rant about Entrepreneur Magazine Radio not being available as a podcast on Author-ized Articles.)

Wednesday, October 12, 2005

"Protect Your Computer and Your Business" Audio Now Online

If you missed Pat Wiklund's "How to Protect Your Computer and Your Business" teleseminar on September 28th, you can download the notes and the audio.

I attended live myself, and from my perspective there was too much focus on viruses and spyware and not enough on backups, but the information was good and it's worth checking out.

So thanks to Pat Wiklund of 1PersonBusiness for hosting this event!

Download the resource notes.

Download the MP3 audio recording.

And back up your computer!

Friday, October 07, 2005

FileSlinger™ Backup Reminder 10-07-05: Backup for the WordPress-Obsessed

I’ve got blogs on the brain this week. Yesterday Steven Van Yoder interviewed me for his Get Slightly Famous study about blogs as a tool to grow your business and bring traffic to your website, so I got to tell him about the genesis of the FileSlinger™ Backup Blog. (I’ll post the MP3 file on the blog.)

Not only that, I was setting up a new blog site for a client until late last night and had plenty of opportunity to think about backups and blogs in more than one context.

When I first wrote about backing up your blog on February 12th, the Backup Blog was barely a month old, but I’d posted all the back issues of the e-zine there and the archives therefore date back to 2003. After the time I spent on re-posting them, I didn’t want to lose them.

I created the Backup Blog using Blogger, the free blogging tool owned by Google. (Five minutes to set up the blog and five hours to customize the template so it looks like the rest of my website.) Blogger gives you two options: they’ll host your blog on blogspot.com, or you can host it yourself. I chose to host it myself, being the sort of person who likes to keep control of my own data.

What that looks like is a directory on the fileslinger.com web server called “blog” with subdirectories for each year, and each month within the year (for example, public_html/blog/2003/07/), with each post as a separate html file. To back up the blog, I download those folders using Dreamweaver or FTP. Then they get copied to my external drive along with the rest of my “Slinger Docs” when Karen’s Replicator runs at startup. That means I have three copies of the blog files.

As “flat” HTML files, they don’t take up much room, even though there are a lot of them: the entire blog folder is only 5 MB, and that includes the PDF file of the San Francisco Chronicle article about small-business blogging.

If I go into my vDeck Host Manager and make a backup of everything I have on fileslinger.com, that also backs up my blog. This backup function creates a single backup file containing my web, ftp, and e-mail directories, and I can download that and store it elsewhere.

My two other blogs, FileSlinger™ Favorites and Author-izer™ Articles, are WordPress blogs and I both host and manage them on my website. WordPress has several features which Blogger doesn't, such as categorized posts, static pages, and trackbacks. (Contrary to some people's beliefs, you can create permalinks with Blogger, but only if you turn on the "separate pages" option in your archive settings.)

This "state of the art semantic personal publishing platform with a focus on aesthetics" (to quote its home page) does not store blog posts as HTML files in folders: it keeps them in SQL databases. What that means is that even though I can log in to WordPress and see a list of my posts, edit them, or delete them, they don’t live in the same folder as WordPress itself. If I download the index.php file for either the Favorites blog or the Articles blog, I don’t see anything remotely like what you find when I look at the blogs in FireFox. What I see is a set of PHP script commands and a link to a CSS stylesheet.

Fortunately, WordPress (unlike Blogger) provides detailed instructions on how to back up your blog, and even those like me who know nothing about PHP and even less about SQL can follow them. It took me a bit of fiddling, but when I needed to move the Favorites Blog into a new directory, I was able to export the database, download it to my hard drive, and import it to the new database that was created when I reinstalled the WordPress software. I’m going to have to do this soon with my Author-izer™ Articles blog, because I messed something up fiddling with WordPress plugins. The entire database contents get stored as a single .csv (comma-separated values) text file, which can be opened in Excel or imported into anything that will read .csv files, which is most kind of database programs.

You can find the instructions for backing up and restoring WordPress databases at http://codex.wordpress.org/Backing_Up_Your_Database and http://codex.wordpress.org/Restoring_Your_Database_From_Backup.

Even though the posts are stored in the database, it’s important to back up the wp-content folder, because that contains your style sheet. If you’re not a whiz at CSS—and I’m not—you’ll want to be sure you have a copy of the original style sheet before you start modifying it to match your site layout. Since I downloaded templates for the blog I was working on last night (www.organize.com/blog/) as .zip files, I knew that even if I messed up the style sheet, I could extract the original from the .zip. Being the stubborn type, I just kept messing with it until I got the result I wanted.

If you have your own domain and use a commercial web host, you probably have WordPress available to you through your control panel. If not, you can always go to blogger.com.

But whatever software you use to create it—back up your blog!

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