Friday, January 28, 2005

FileSlinger™ Backup Reminder 1-28-05: Is Tape History?

Dear FileSlinger™ clients, colleagues, and friends:

Tape of one kind or another is the oldest of computer backup technologies. For decades tape was the only way to store computer data. Computers inherited tape from teletype machines. These tapes were actually rolls of paper with holes punched in them in binary code. (See a photo.) At this point in time all computer data was kept on punch cards or punch tape.

By the 1950s, mainframes and supercomputers were using reel-to-reel magnetic tape to store and back up data. In the 1970s, quarter-inch cartridge tape (QIC) began to replace the half-inch reel-to-reel tape. By the 1980s, when I met my first computer (a Radio Shack TRS-80), QIC was the standard tape format for backing up standalone computers. By comparison with the reel-to-reel systems, a QIC drive was inexpensive, which made it more appealing to those with small businesses than the larger-format tape.

The Ur-Guru has this to say on the subject of QIC tape:

“They were slow as hell. The tapes often required a 1 or 2 hour format process prior to use, and they weren't as reliable as people wanted to make you believe. In fact, those things in an environment with smoke would mean the drive would die within months.” (The Ur-Guru is a heavy smoker.) “Dust, etc. were also major killers. Cleaning the heads was like cleaning the head of a tape deck, but... usually after doing that things would not get better... often it got worse. In about 3 years time I must have gone through about five brands of QIC-80 tape streamers (250MB it was I believe) and probably a total of 10 drives.”

And we think backing up is a hassle now!

So who would want to use tape? Well, the only alternative at the time was 5.25-inch floppy disks, and for anyone running a business, particularly a software and graphics business as the Ur-Guru was, those weren’t an option. The files were too big to store on those disks. Even when 44 MB SyQuest disks came along, and then 100 MB ZIP disks, and eventually writable CDs, tape was still the least expensive way to store large quantities of data.

By that time QIC had been replaced by 8mm “helical scan” Digital Audio Tape (DAT). To hear tape drive manufacturers like Exabyte tell it, DAT was a wondrous revolution. It did allow for much more data stored on the same length of tape. It was, as the Ur-Guru points out, “Great for sound. Great for data. But unfortunately also not as secure and solid as manufacturers made you believe. Same issues, same problems. But cheaper for the tapes and a lot more expensive for the drive. I remember paying something like $2000 for my 12GB DAT streamer. However, it was the only way to do backups of large amounts because writing CDs was just too damn slow (2x and 4x speed writers being the top of the line at the time).”

Most owners of personal computers didn’t have large quantities of data, so floppy disks and ZIP disks were just fine for backup. (My parallel-port 100MB ZIP drive is still working, and I was able to get rid of a lot of floppies by getting it.) In fact, most owners of personal computers today—and that means most small and home offices—still don’t have large quantities of data relative to their other options for storage.

So who would want to use tape, and why? Stay tuned for next week’s Backup Reminder Newsletter and find out!

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Friday, January 21, 2005

FileSlinger™ Backup Reminder 1-21-05: Become a Backup Freeloader

Dear FileSlinger clients, colleagues, and friends:

I've mentioned online backup services before, but not for a while, so it's time to take a look at what's changed, what's available, why you might want it—and what it will cost you.

Actually, the answer to the last question might be "nothing at all." A company called Streamload has just introduced what it calls a "Freeloader" account, which allows you to store up to 10 GB of files on its servers free of charge. The catch? Well, you can only download 100 MB of it per month, so in order to make a complete restoration, you'd have to upgrade to a paid subscription. The other catch? Unlike some sites which are dedicated to providing backups, Streamload doesn't allow you to automate or schedule your backups.

Even so, 10 GB of free storage space is an amazing deal. Cost has always been the biggest reason for people with high-speed connections not to back up online. (The second biggest reason is concerns about the security of your data either in transmission or on the host site. And of course for anyone doomed to dial-up, the thought of gigabyte uploads and downloads brings nightmares.) Xdrive, probably Streamload's closest competitor in terms of storage bang for the buck, charges $19.95 per month for that same 10 GB of files.

Streamload, which is really aimed at file sharing rather than backups, is just one example of the expanding range and availability of Peer-to-Peer networks. Another, Vembu StoreGrid, allows you to back up your data onto someone else's hard drive or website.

Online backup services have the advantage of providing you with an off-site backup, the kind that will be there if your house is burned down. I'd recommend Streamload as a good place to make an extra backup of important files or those with sentimental value (like photos of your family). I wouldn't recommend it (or any other online service) as a place to store anything that's top-secret sensitive. And it's not a good option for storing drive mirrors, because you'd have to have a working computer to get to your backup.

Remember: no backup is perfect, but any backup is better than none!

For more information about online backup services, read the November 18 PC World feature article. The article includes descriptions and reviews of several online backup services. Streamload is described in today's Scotsman.



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If you enjoy The FileSlinger™ Backup Reminder, please forward it to friends and colleagues. It comes to you every Friday from small business consultant Sallie Goetsch. If you're an independent professional in the Bay Area, you can't afford not to have help.

Wednesday, January 19, 2005

Remember the LockBox?

Back in November I wrote briefly about the Micro Solutions LockBox fingerprint access drive. I opened my February 8 copy of PC Magazine and found the LockBox in the First Looks section—where it had in fact appeared in the online edition back in late December. (Publication dates for magazines are not something I pretend to understand.) The text in the print version is not quite the same as that in the online version, but in either case the reviewer (who is the same in both versions) gives the drive 4.5 out of 5 stars.

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Tuesday, January 18, 2005

Three More Backup Products

Just in case there weren't enough Windows backup products out there, PC Magazine notified me of three more this morning:

Backup NOW! 4 Deluxe Suite, $79.95
Review

TK8 Backup 3.0, $39.95
Review

Backup Platinum 2.0, $67
Review

I haven't had a chance yet to check any of these out, but all have free trial downloads if you're interested.

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Test your connection speed courtesy of RBS!

If you think your "high-speed" connection is too slow, you could be right.

Among the backup alerts I received last night was one informing me that RBS has introduced a new upgrade to its Remote Backup service. (This is an enterprise-level service aimed at companies that have several far-flung offices or telecommuting employees whose data needs to be backed up centrally.)

RBS offers a "test your connection speed" page as part of its sales pitch. By going to their speed test page and filling in your e-mail address, you can find out just how fast your internet connection is. (Connection speed limits the number of clients who could back up to a machine on your property.) My own cable connection scored pretty high: I could, if I so chose, manage to back up 668 "average clients" in one night.

Still, I don't think I'm going to go into the remote storage business any time soon. I'm not at all sure that I want to be responsible for 668 people's files. With speeds like that, though, no doubt RBS will start sending me all kinds of marketing materials.

As for those of you still doomed to dial-up, you are definitely not prime prospects for Remote Backup, so you if you take the speed test you'd be more likely to start getting ads from DSL and cable companies—if you aren't already.

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Monday, January 17, 2005

OSX Network Backup

Here at last is a product where Windows doesn't get to play: BRU Server from Tolis is for Mac OSX and Linux, but not for any flavor of Windows. The Mac version has been redesigned to work the way Mac users think.

The one-server, one-client Basic package is $379; the Network version (up to 25 clients) is $599; and the Enterprise version (up to 150 clients) is $2499. That's more Macs than I've seen in one organization for a long time.

For standalone Macs (and their owners), there's BRU LE, though at $129 it's on the pricey side. There's a free trial download, however, so you Mac users can decide for yourselves whether it's worth it.

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Friday, January 14, 2005

FileSlinger™ Backup Reminder 1-14-05: Backup Terminology

Dear FileSlinger™ clients, colleagues, and friends:

Before I get started on this week's column, I want to introduce you to my new Backup Blog. Ever since I signed up for Google Alerts on the topic of "backup", I'm overwhelmed with information, and the blog gives me a chance to post links to the most interesting bits in between reminders.

It also allows me to publish the back issues of this newsletter, so new subscribers can go back and read earlier articles. I'll be putting the archives up an issue at a time over the next few days.

You can subscribe to the blog with your RSS newsreader (also known as an aggregator; I use the Sage plugin for Firefox), and get your backup news that way. (Never heard of RSS? Here's an explanation.)

Everything in the newsletter will be republished in the blog, but not everything in the blog will be in the newsletter. So take a look and feel free to submit comments on any of the posts: http://www.fileslinger.com/blog.

And now for today's feature: Backup Terminology. I try to avoid geek-speak, but there are some terms you'll need to know in order to decide what backup solution is best for you. And because different people (and companies) use the same terms in different ways, it's important for you to know how I'm using them in order to understand what I write.

I'll start with the Slingerisms and then move on to other frequently-used backup terms.

FILE BACKUP means a copy of your files, either done manually through drag-and-drop or CD burning, or automated via a program like Karen's Replicator. This is essentially what the Microsoft backup tool help file calls a copy backup—it's a straightforward copy of individual files. I sometimes describe this as a data backup because what you're copying is your data rather than your software or operating system. Depending on the number of files you're copying, this kind of backup can be done onto almost any medium, including floppy diskettes and "key drives".

DRIVE IMAGE means a copy of your entire hard drive, created with a program like Ghost or TrueImage, usually onto an external drive. This is the kind of backup that replicates your entire computer. Other terms for this are drive mirror and system backup or full backup. With a drive image your operating system and software are backed up along with your data.) Microsoft calls this a normal backup, and it's what happens the first time you run their backup tool.

DIFFERENTIAL BACKUP means a backup that copies the files which have changed since the last backup was made. It's not entirely clear just what distinguishes a differential backup from an INCREMENTAL BACKUP.

For Microsoft, the difference is whether files get marked as having been backed up. In other cases, incremental backups only copy the actual bits which are different—not whole files, but parts of files. The Geek Girls say that a differential backup copies the files which have changed since the last full backup and that an incremental backup copies the files which have changed since the last backup of any kind. (Are you confused yet? I am.)

Personally, I like the term "Differential Backup," and that's what I use to describe the way my own file backups work. Replicator compares the files on my computer to the files on my XHD. Any file which is newer on my computer is copied onto the XHD, overwriting the previous copy. Any file which hasn't changed is skipped. This saves copying time, and that's the whole point of doing anything less than a "full backup."

I do differential file backups several times a day. That way, if I mess something up in between image backups, I still have a copy of it.

A few other terms you may encounter:

PROGRESSIVE BACKUP is a term which appears to have been coined by Dantz, makers of the popular Retrospect software, to refer to the fact that whenever you run their program, any new files are added into the backup.

ONLINE BACKUP can mean a backup which is kept connected to the computer you're backing up, but it can also mean an INTERNET BACKUP—storing your backups on a website.

CUMULATIVE BACKUP refers to a procedure of adding on files each time you make a partial backup in between full backups. As HP explains it, "If you back up your system on a daily basis, the first cumulative tape will contain files updated in the preceding 24 hours, the second tape contains files updated in the preceding 48 hours, and so on." This technique was developed for tape backups, which are something I'll discuss in a future issue.

LIVE BACKUP is a term I found on a database backup site, and it refers to a continuous backup process, where backups are made as the files are changed. This is similar to what happens in a RAID system (discussed in an earlier newsletter). There are also software programs which monitor your files and back them up whenever they change. (Replicator can do that but I don't have it set to run that way just at the moment.)

SELECTIVE BACKUP refers to a backup of certain files rather than of all your files. Most manual file backups are selective: you decide which files it's important to back up.

I recommend making file backups on a frequent basis, particularly when it's client files and business records you're dealing with. I make a complete (drive image) backup once a week, after I send out this reminder.

If I've left anything out, please e-mail me or visit the Backup Blog and post a comment. (The blog site notifies me when new comments are posted.) I'll put answers and additions on the blog site.

Meanwhile, go forth and back up!

Sallie

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Wednesday, January 12, 2005

The cat ate my backup


Since it's gotten cold out, the cat has developed a lamentable tendency to take up residence smack in the middle of my laptop. In doing so, she manages to hit some interesting key combinations. (Indeed, she once caused the computer to shut down, though more often she just sets the NumLock key on and has me typing numbers instead of letters, which is not beneficial to my spelling.) I try to shut down--or at least shut--the computer when I leave the room, but this isn't always possible.

Last week I left the house while my Ghost backup was still running. I came back to find the cat on the keyboard (the machine always gets very warm while copying the drive image) and the message 'proceed with image file creation?' on the screen. I have no way of knowing at what point the furry fiendette started walking across the keys, either.

As far as I can tell from Ghost Explorer, the image is complete, even though the final span is a much smaller file than the others. I should probably make a new one to be sure of it--and lock the cat out of the room while I'm doing so

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Tuesday, January 11, 2005

A blog is born

Okay, here it is: the beginning of the FileSlinger Backup Blog, created to allow you access to all those back issues (and new issues) of my Backup Reminder Newsletter.

Monday, January 10, 2005

Storage Gadget of the Day

SanDisk Plus card
Here's a new way to transfer files from your digital camera to your computer: SanDisk has just created a 1-GB flash memory card that folds open to reveal a USB connector. This saves carrying cables around or worrying about whether the computer you want to download your photos onto has the right kind of card reader.

Since the flash drive is essentially unprotected, I wouldn't go getting one as a replacement for a keychain drive--it's undoubtedly best off safe inside your camera. But it's darned cute, and ingenious, too.

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Saturday, January 08, 2005

Backup Software: A Bird's Eye View

Storage Magazine provides a round up of enterprise-level backup software. For most of my clients, these products would be overkill, not to mention baffling and impossibly expensive, but not everyone reading this blog is a solo professional, and the article is clear and concise, so I thought I'd provide a link here.

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Friday, January 07, 2005

FileSlinger™ Backup Reminder 1-7-05: Going to Backup University

Dear FileSlinger clients, colleagues, and friends:

Happy New Year! Get 2005 off to a good start: back up your data.

I was preparing to start the year with a review of backup terminology when I came across a website I just had to tell you about: the Novastor Backup University.

The web page comes complete with a photo of graduates receiving diplomas, though I don't believe they actually offer a Certificate in Backup Studies.

Here you can find out about the following subjects:

  • Securing Your Computer in the New Year
  • Backup Basics: A Practical Guide for the Everyday Person
  • The Different Types of Backup
  • Tips on Backup Strategies
  • An Example of a Good Backup Strategy
  • Good Passwords
  • Top Data Security Mistakes
  • Portals of Last Resort (Data Recovery) Why Backup?
  • The $ Costs Why Backup?
  • What Can Go Wrong
  • How Do You Know if a Backup Set is Valid?
  • Backup Media Care and Handling
  • Network Backup White Papers
  • Online Backup Case Studies
  • Online Backup Resource Center

All of this is ultimately in the service of selling Novastor products and services, but that doesn't reduce the value of the information provided. The "Why Backup?" articles contain some particularly arresting facts and figures, including a University of Wisconsin study reporting that "Of the companies that lose their data in a disaster, 29% are out of business within two years and nearly 43% never reopen their doors at all after the disaster!"

Ouch. That puts the cost of backup solutions into perspective, doesn't it? (Their estimates of the cost per hour of computer down time for various industries do a pretty good job of that,
too.)

The "Backup Basics" article includes a link to the 732-page Backup Book, which is more than most people will want to take on despite its clear, easy-to-read style, but there's also a neat summary of different types of backup and backup media in table form, followed by a similar table depicting the cost and features of Novastor's various backup products. (The prices seem fairly reasonable for enterprise-level products and only slightly high for end-user (consumer-level) products.) If anyone decides to invest in them, let me know how it turns out!

I've never used any of Novastor's products, so I can't recommend them, but the website is definitely worth a visit. I can guarantee that you'll learn something new--I certainly did.

Stay tuned for more backup news next week, when I'll bring you that review of backup terminology.

Sallie

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